Got a question? Let’s get it sorted fast.
We’ve split our contact options into two so your message goes straight to the right team (and you get the quickest reply). Just choose the one that fits best 👇
And yes we will reply fast -
Shipping Information, Samples & Delivery Updates
All enquiries related to tracking, shipping, or sample requests.
EG:
- Tracking an order or checking delivery status
- Asking when a parcel will arrive
- Reporting a missing or delayed delivery
- Requesting fabric samples
- Questions about how samples are shipped
Product & Ordering Support (Everything Else)
All non-shipping enquiries — covering product advice, order changes, measurements, and after-sales help.
EG:
- Changing or cancelling an order
- Measuring and installation questions
- Help choosing fabric or curtain style
- Assistance with blinds or custom sizing
- Returns, warranty, or quality issues
Tip: Not sure which button to hit? Start with General Enquiries — if it needs more detail, we’ll pass it to the right team for you.
Tip: Not sure which button to hit? Start with General Enquiries — if it needs more detail, we’ll pass it to the right team for you.
14 DAY RETURNS
We offer a no-fuss 14-day return policy. Unless the item is faulty or the incorrect item has been sent to you, we ask that the item(s):
- not be removed from the packaging
- returned in the same state that you received it so it can be resold
- you will be responsible for the return postage costs
- Please note that Made-to-Measure or Custom-Made items are not refundable unless they are faulty
Please fill out this form, and also provide a copy of this form with your returned items.
Send returned items to:
QUICKFIT BLINDS AND CURTAINS
9/35 Progress Street
MORNINGTON VIC 3931