Returns Policy

Terms & Conditions

At Quickfit Blinds and Curtains, we stand behind our product! That's why we offer a 14-Day Money Back Guarantee for all Ready Made Items. (there is a no return policy for change of mind on custom and made to measure items for obvious reasons) If, for any reason, a Quickfit Blinds and Curtains customer is unsatisfied with their purchase, they can contact us within 14 days of taking delivery and organise to return the product and receive a refund of the purchase price excluding the associated delivery cost, subject to the terms and conditions listed below:

• In order to organise a refund under these terms and conditions, the customer must notify Quickfit Blinds and Curtains Support via email to info@quickfitblindsandcurtains.com.au within 14 days of taking delivery of their Quickfit Blinds and Curtains Product and request a refund. The customer must comply with the directions of Quickfit Blinds and Curtains staff in order to facilitate a refund.
• We do not offer exchanges - we offer a refund it is a more seemless process and easier and faster for everyone. You can then just go ahead and purchase the item you require.
• Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the amount of the purchase price excluding the Delivery Cost as specified in the customer's order and the $9.95 restocking fee.
• The 14 day period will commence on the date that the customer accepts delivery of their Quickfit Blinds and Curtains product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch of the product.
• The Quickfit Blinds and Curtains product must be returned within 14 days in the original packaging fit for resale.
• Customers must return the products for which they are seeking a refund at their own cost.
• Returned products must be returned in accordance outlined below.
• This includes:
  • Being returned in the original packaging. If you are wishing to return the item because the colour is not what you expected or you changed your mind, the item cannot be removed from the packaging.
  • Goods are to be returned at your cost
  • A small $9.95 restocking fee will be charged and deductde from your refund
  • Allow 24 hrs for our warehouse to inspect the goods once they have been recieved into our warehouse (during Black Friday we will require up to 72hrs)

   

  NOTE: Made-to-Measure items (this includes Custom-Made Curtains and Roller Blinds) cannot be returned for change of mind, incorrect measuring, or incorrect colour choice. We suggest you order fabric swatches before ordering.

  After receiving the returned Quickfit Blinds and Curtains Products, Quickfit Blinds and Curtains will issue a refund as soon as is reasonably practicable, and the customer will be provided with e-mail acknowledgement. Refunds will be processed in the same way you paid. Quickfit Blinds and Curtains accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.

  Quickfit Blinds and Curtains reserves the right to make changes to these 14-Day Money Back Guarantee Terms and Conditions without notice.