Got a question? Let’s get it sorted fast.
We’ve split our contact options into two so your message goes straight to the right team (and you get the quickest reply). Just choose the one that fits best 👇
And yes we will reply fast -
Shipping Information, Samples & Delivery Updates
All enquiries related to tracking, shipping, or sample requests.
EG:
- Tracking an order or checking delivery status
- Asking when a parcel will arrive
- Reporting a missing or delayed delivery
- Requesting fabric samples
- Questions about how samples are shipped
Product & Ordering Support (Everything Else)
All non-shipping enquiries — covering product advice, order changes, measurements, and after-sales help.
EG:
- Changing or cancelling an order
- Measuring and installation questions
- Help choosing fabric or curtain style
- Assistance with blinds or custom sizing
- Returns, warranty, or quality issues
Tip: Not sure which button to hit? Start with General Enquiries — if it needs more detail, we’ll pass it to the right team for you.
Tip: Not sure which button to hit? Start with General Enquiries — if it needs more detail, we’ll pass it to the right team for you.