VELVET LUX Custom Curtains 100% Blockout Green

Ready Made Items:

• Ready-Made Curtains: Flat rate of $9.95 per order, regardless of quantity. Excludes S-Fold Curtain Track Sets, Tracks & Rods.
• S-Fold Curtain & Track Sets: Shipping is charged per set at $9.95.
• Tracks & Rods: Shipping is charged per track or rod at $9.95. Shipping costs are calculated automatically at checkout based on the items in your cart.

Custom Made Items (Curtains & Blinds):

• Standard Shipping: $9.95 per window / per blind.

Ready Made Curtains: Next Day

Ready Made Rods & Tracks: 3 days

Custom Made Curtains: 5–7 Days

Custom Made Blinds: 10–14 Days

We aim to get your order to you as quickly as possible – the following timeframes are a guide only. For custom orders, please check your order confirmation email or the information banner on our home page for the current estimated dispatch time, as this can change daily during peak periods.

Ready Made Items (In Stock Items)

We use Australia Post Parcel Post for all deliveries.

Our ready-made curtains are dispatched from Melbourne, while some curtain rods are shipped from our Brisbane warehouse.

Approximate delivery timeframes are:

• Same state: 2–4 business days
• Interstate: 3–6 business days
• Regional & remote areas: May take longer depending on the location

Please note: These timeframes are provided as a guide only and may vary during peak periods or due to network delays.

Custom Made Items

Curtains: Sent via DHL. Metro areas typically 3–5 business days, regional areas up to 5–10 days.

Blinds: We use Direct Freight Express and Hunter Express for our blind deliveries.

• Standard delivery timeframes by product:
  • Custom Made Venetians, Classic, and Micro Blinds – Shipped via Direct Freight Express. Metro areas typically 2–3 business days, regional areas up to 4–7 days.
  • Custom Made Quebec, Ontario, Toronto Blinds – Shipped via Hunter Express. Metro areas typically 2–3 business days, regional areas up to 4–7 days.

You can track your order using the tracking number emailed to you here:

Hunter Express >

Direct Freight Express >

Australia Post >

DHL >

Please note:

These timeframes are provided as a guide only and may vary during peak periods or due to network delays.

All blind deliveries sent via Direct Freight Express and Hunter Express are dispatched as Authority to Leave (ATL). This means if the courier determines there is a safe place to leave the goods, they will do so. A signature is not required upon delivery.

Yes. We provide tracking numbers for all deliveries:

• Ready-Made Items: your tracking number will be emailed the day your order is dispatched
• Custom Made Items: your tracking number will be emailed the day after dispatch

Please Note: Free fabric samples are sent via regular post and are not trackable. If you need your samples faster or with tracking, we recommend selecting the $5.95 Express Post option at checkout.

Yes: Ready Made items can be delivered to a PO BOX.

No: Custom Curtains, Blinds and Tracks cannot be delivered to a PO BOX.

If your order hasn’t arrived within the expected delivery timeframe, please follow the steps below:

1. Check your tracking information: Use your tracking details to confirm the delivery status of your order.
2. Check with your local post office or the courier handling your delivery: In many cases, parcels are awaiting collection at your local post office or courier depot.
3. Contact us: If your item still hasn’t arrived, please reach out to us via the Contact Us page or email info@quickfitblindsandcurtains.com.au.

Be sure to include your order number so we can locate your order quickly and assist you as soon as possible.

CONTACT US >>

Important information:

• Curtains and rods/tracks may be shipped separately and might not arrive on the same day. Please monitor your tracking details for each parcel.
• If part of your order hasn’t arrived within 3 business days of receiving your first parcel, please contact us.
• All orders are carefully weighed and receipted prior to dispatch, so we maintain thorough records of every item that leaves our warehouse.

If there is an issue, we will investigate promptly and work to resolve it as quickly as possible.

Please note that, on occasion, Australia Post deliveries may take slightly longer than expected.

Yes, you can collect Ready-Made items only from our warehouse on the Mornington Peninsula by prior arrangement.

When placing your order, please add a note at checkout advising that you would like to collect from our warehouse. Our team will then contact you to arrange a suitable pickup time.

Alternatively, you can email us at info@quickfitblindsandcurtains.com.au to organise a collection time.

Please note: If shipping has been charged at checkout, the postage will be refunded once the order has been collected.

Yes: Ready-Made Items

We offer a simple returns process for ready-made products. Items must be returned within 14 days in their original packaging and condition.

For full details, return instructions and conditions, please refer to our Ready Made Returns Policy – click here.

No: Custom-made Curtains and Blinds

As these products are made to order, they cannot be returned for change of mind.

Please contact us and we will promptly sort out a solution for you.

CONTACT US >>

Terms & Conditions

At Quickfit Blinds and Curtains, we stand behind our product. That’s why we offer a 14-Day Money Back Guarantee for all Ready Made items. There is no return policy for change of mind on custom and made-to-measure items. If, for any reason, a customer is unsatisfied with their purchase, they can contact us within 14 days of taking delivery and organise to return the product and receive a refund of the purchase price excluding the associated delivery cost, subject to the terms and conditions below.

• To organise a refund, the customer must notify Quickfit Blinds and Curtains Support via email at info@quickfitblindsandcurtains.com.au within 14 days of taking delivery and request a refund.
• We do not offer exchanges – we offer a refund as it is a more seamless, easier and faster process. You can then purchase the item you require.
• Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the purchase price excluding the delivery cost and the $9.95 restocking fee.
• The 14 day period commences on the date the customer accepts delivery of the product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch.
• The product must be returned within 14 days in the original packaging and in condition fit for resale.
• Customers must return the products for which they are seeking a refund at their own cost.
• Returned products must meet the following conditions:
  • Be returned in the original packaging. If you are wishing to return the item because the colour is not what you expected or you changed your mind, the item cannot be removed from the packaging.
  • Goods are to be returned at your cost.
  • A small $9.95 restocking fee will be charged and deducted from your refund.
  • Allow 24 hours for our warehouse to inspect the goods once they have been received into our warehouse. During Black Friday we may require up to 72 hours.

Note: Made-to-Measure items (including Custom-Made Curtains and Roller Blinds) cannot be returned for change of mind, incorrect measuring, or incorrect colour choice. We suggest ordering fabric swatches before placing your order.

After receiving the returned products, Quickfit Blinds and Curtains will issue a refund as soon as reasonably practicable, and the customer will be provided with email acknowledgement. Refunds will be processed in the same way you paid. Quickfit Blinds and Curtains accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.

Quickfit Blinds and Curtains reserves the right to make changes to these 14-Day Money Back Guarantee Terms and Conditions without notice.